Entegra EXP5000 PFD Red X
For aircraft with Avidyne PFD EXP5000 installed and the aircraft is on the ground , if the PFD after booting up continues to show red X's in the AirData (top portion) section of the PFD and does not go away; IAS (Indicated Airspeed), Vertical Speed (VS), Altitude. Pilots are required to take the plane to an Avio…
Entegra RMA FAQs
Below are some sample questions dealer's ask during the RMA process. Come back frequently to see new entries: 1) s/n# 20012147 is out of warranty unit or not? Avidyne requires the tail number the unit was installed in. The pilot/owner can purchase the Entegra (PFD and MFD) extended warranty through avidyne.com…
Entegra EXP5000 - Dual PFD ADAHRS Fail
In a single or dual equipped PFD aircraft, exhibiting the below examples on the ground, the PFD with the red X's will need to be sent in for service. In a dual PFD Equipped aircraft, Avidyne must be aware of the software levels in both PFDs. This may result in both PFD coming in for service to ensure they continue t…
Important PFD Configurations Record before sending in for RMA
If you are planning on sending in an EXP5000 PFD for repair or exchange through the RMA process. The following configurations are the most significant to record. First you must enter the PFD Configuration Menus by pressing the L1 and L3 Bezel keys and holding until the counter drops to zero. Once in the Configu…
NEWS - AVIDYNE STREAMLINES ENTEGRA PFD/MFD SUPPORT PROCESS
NEWS July 17, 2019 AVIDYNE STREAMLINES ENTEGRA PFD/MFD SUPPORT PROCESS IN THE SPIRIT OF CONTINUOUS IMPROVEMENT Avidyne demonstrates its commitment to world-class product support and overall customer experience; Significant improvements in support processes being implemented based directly on dealer a…
Entegra EXP5000 PFD; How to find the serial number and software part number
How to find the serial number and the software part number of the PFD. On Startup, the PFD has a purplish-grey screen, depending on the version of software on the PFD, the Serial Number might be found on that screen If the screen does not have the serial number of the PFD, you will need to retrieve the serial n…
